Tri-County Lumber Builds Success with Hands-On Customer Service
Tri-County Lumber opened its doors in Jefferson in 1958. Until the mid-1990s, it was a contractor-based business. Since then, Tri-County Lumber has expanded its customer base to also include the residential market. Sales are now about 60 percent from contractors and 40 percent from residential customers.
Tri-County Lumber has a strong working relationship with Jefferson Telecom and currently uses multiple phone lines, a lease key system, cable TV, and fiber Internet. Jefferson Telecom’s ability to bring fiber to Tri-County Lumber has made a big difference.
“We were excited to learn of Jefferson Telecom’s fiber network. When we heard Jefferson Telecom was offering fiber Internet in our area, we jumped on it right away increasing our speed and reliability,” explains Emery.